Q.01: What is Web on Retail?
Ans.01: Web on Retail provides you with an online platform to build your own website. You will be able to design and publish your own website without any technical knowledge of computer programming. Web on Retail is completely revolutionary in terms of structure and graphics, above all, richer than ever as regards to functionality, user friendliness and interactive services.
Q.02: Do I need any special training or software knowledge to make "My Website"?
Ans.02: NO. It is very simple to make your own website. If you can surf the net you can build your website. Today, website building and publishing is a complicated task. Web on Retail has simplified the entire process. Using Web on Retail you can now build your own web site in less than 30 minutes. No technical or programming knowledge is required.
Q.05: I already have a domain name registered. Can I use this domain name and publish "My Website" with Web on Retail?
Ans.05: Yes. You can use your own domain name. Web on Retail shall provide you with our name server details. You can easily redirect your website by providing this information to your domain name registrar.
Q.06:: Do I need to pay if I register my domain name using Web on Retail?
Ans.06: Yes. Domain Name registration is available as an add-on service. Once you are ready to publish your website design you will be provided with an option to “Get Domain”. Extra charges apply as per the selected domain extension (e.g. .com, .org, .in…).
Q.07: How can I contact Web on Retail?
Ans.07: You can contact us by sending us your query by email to support@webonretail.com or you could call us at +91-11-32971397. You can also click on “Contact Webmaster” on your user dashboard.
Q.08: How easy it is to edit the text on "My Website" design?
Ans.08: It is very easy to edit your website. The website editor lets you edit the content right on the website design. It is as easy as editing a word document. You are not required to write or edit any software programme.
Q.09: How easy is to change the images on "My Website" design?
Ans.09: You can easily replace the images by selecting your own image from your computer desktop or by selecting from the images that are already used in your website by clicking on “Existing Images”. To set the image within the space provided on the website design we provide you with an image crop tool. You do not need to own or know any image editing software to crop the pictures as per the requirements of the website design.
Q.10: Are there any restrictions on what I can edit on "My Website" design?
Ans.10: The website design is built to provide maximum flexibility for you to customize the text as well as the images to suit your requirements. However you cannot change the framework of the design. This is to help you maintain a professional design and layout for your website.
Q.11: Do I need any special format to upload images or pictures while creating the website?
Ans.11:Yes. For uploading the images or pictures you need only following formats which are always be there in system (.jpg, .gif, .jpeg , .png)
Q.12: How do I add video content to "My Website"?
Ans.12: You can use free video sites such as YouTube or Google Videos to upload your video content and then provide this link on your website.
Q.13: Which web browsers do you suggest?
Ans.13: You can open Web on Retail on any browser. But, to avail 100% of the functionalities and get the best experience we suggest:
1. Mozilla Firefox. 2. Internet explorer. 3. Safari (MAC)
Q.14: Can I transfer funds from my Web on Retail account to another Web on Retail account?
Ans.14: Yes, you can transfer funds from one Web on Retail account to another Web on Retail account. For this you can use the online option available under “Account Information” >> “Transfer Funds”
Q.15: How can I get my site to listed with major search engines?
Ans.15: This is a free service provided by Web on Retail. We shall submit your website to major search engines.
Q.16: Do you create Flash websites?
Ans.16: No, We specialize on HTML format.
Q.17: What is Promo Code? Where do I get it?
Ans.17: Web on Retail runs different promotions along with alliance partners. The Promo Code is for customers who participate in the promotional event. It is a discount voucher which can be used at the time of invoice payment.
Q.18: How long does it take to publish "My Website"?
Ans.18: Once you have paid for the website. It shall take 48 to 72 hours to make the website live.
Q.19: What is the procedure for cancelling my service with Web on Retail?
Ans.19: Please send your details in a email to
support@webonretail.com with “cancel service” in the subject line. One of the service representatives shall contact you.
Q.20: What if I forget my password?
Ans.20: The password retrieval is an automated process. Just click on the “Forgot Password” button on the home page and follow the online instructions.
Q.21: My question was not answered in the FAQs?
Ans.21: No Problem! We are always here to help you.
You can contact us by sending us your specific query by email to
support@webonretail.com or you could call us at +91-11-32971397. You can also click on “Contact Webmaster” on your user dashboard and send in your query.